Leader, IT Project Mgt, Allivet

Overall Job Summary

The PMO Leader will build and lead our Project Management Office (PMO), driving cross-functional initiatives across the business. This role will be responsible for developing project management standards, improving execution, and aligning projects with business priorities. In addition to overseeing enterprise-wide programs, this leader will also be responsible for the Quality Assurance (QA) function, ensuring quality is built into every stage of project delivery.

Essential Duties and Responsibilities (Min 5%)

• Build and lead a high performing PMO function, setting best practices for project governance, tools, workflows, and stakeholder communication.
• Collaborate with cross-functional teams (pharmacy, tech, marketing, ops) to deliver high-impact projects on time and within scope.
• Manage the full project lifecycle: scoping, planning, timelines, resource allocation, risk management, change control, and retrospectives.
• Serve as the escalation point for project-related issues or delays.
• Identify bottlenecks and drive process improvements across departments.
• Track and report on project KPIs, throughput, and resource utilization to drive continuous improvement.
• Support change management efforts to ensure smooth adoption of new processes or tools.
• Lead strategic technology transformation, migration, and modernization initiatives in partnership with engineering, infrastructure, QA, and business stakeholders.
• Drive the delivery of complex technical projects that align with enterprise goals and advance the organization’s technology roadmap.
• Balance competing technical and business priorities, ensuring alignment with broader company objectives.
• Scale and lead a high-performing team of project managers and QA professionals.
• Foster an environment of accountability, execution, and continuous improvement.
• Develop and mentor team members to enhance their skills and professional growth by setting clear goals, roles, and expectations to drive consistent delivery and follow-through.
• Balance competing priorities across a portfolio of projects and initiatives.
• Align project delivery with strategic business objectives and resource capacity.
• Provide leadership and direction to the QA team, ensuring standards and processes are followed to maintain accuracy, compliance, and consistency across business operations.
• Advance QA maturity by implementing quality frameworks and continuous improvement practices.
• Partner with cross-functional teams to ensure quality is integrated throughout project lifecycles—especially in documentation, workflows, and deliverables.
• Support the development and continuous improvement of QA procedures, checklists, and reporting mechanisms.
• Ensure the QA function aligns with business needs and contributes to overall project success.
• Serve as a strategic advisor to leadership on prioritization and roadmap alignment.
• Communicate project status, risks, and outcomes clearly across multiple stakeholders, including executive leadership.
   

Required Qualifications

Experience: 7+ years of experience in project management within healthcare, pharmacy, regulated eCommerce, or technology, including 3+ years in a leadership role.  Proven track record of delivering technology transformation, migration, and modernization initiatives.  Experience managing a PMO or establishing project frameworks in a scaling business.

Education: Bachelor’s degree in relevant field preferred (Business Administration, Engineering, Information Systems, etc..).  Any suitable combination of education and experience will be considered.

Professional Certifications: None

Preferred knowledge, skills or abilities

• Demonstrated success leading and scaling high-performing project management and QA teams.
• Strong grasp of project management methodologies (Agile, Waterfall, hybrid approaches).
• Proven experience leading complex cross-functional initiatives with measurable business impact.
• Experience with project management tools (e.g., Asana, Jira, Smartsheet).
• PMP, Lean Six Sigma, or similar certification preferred.
• Familiarity with change management principles and agile methodologies.
• Experience navigating and leading teams through organizational or operational change.
• Strong focus on data-driven leadership, including tracking KPIs, throughput, and quality metrics to drive continuous improvement.
• Prior experience leading or partnering with a QA function (e.g., process quality, operational compliance, or documentation review).
• Excellent communication, documentation, organizational, and problem-solving skills.
• Proven ability to communicate and influence at the executive level.
   

#allivet

Working Conditions

Physical Requirements

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

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