Manager, Product

Overall Job Summary

This position is responsible for defining the vision and strategy for innovative products, product capabilities, features, and functions across the Omnichannel customer journey that support the Tractor Supply Co. - Life Out Here Strategy, produce incremental sales, profit, and an optimized customer experience. This role is accountable for delivering expected return on product investments. 

Essential Duties and Responsibilities (Min 5%)

•    Define the product vision & strategy for products that support the Team Member journey.
•    Drive incremental sales, profit, and increased customer satisfaction through the delivery and use of products and capabilities for Tractor Supply team members.
•    Leverage market trends & consumer research, competitive analysis, metrics, data analysis, and customer feedback to identify business and customer experience opportunities that will position TSC as best in class.  
•    Remain up to date on Team Member expectations and technology advancements that can be used to drive innovation.
•    Develop business cases that support investment in new and updated products.
•    Identify and consider pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements.
•    Maintain a product roadmap and set priorities that align with other business units, product teams, user experience, and IT teams. 
•    Explicate exceptional Team Member journeys, business processes, and operational plans that will utilize the products and features delivered.
•    Work closely with Product Owners as they translate the product roadmap and the defined Team Member experience into user stories and work with user experience and technology teams to deliver product features and functions. 
•    Establish measurement plans and communicate the benefits of new products and features to team members. 
•    Analyze & report the impact of products on the team members and the business. Utilize these insights to iteratively drive continuous improvement in the product. 
•    Select and manage 3rd party vendor partners. 
•    Manage and direct Product Owner direct reports.

Qualifications

High Demand IT Specialized Skills

Experience:  6+ years of Product Management experience.  3+ years omnichannel, ecommerce, and systems development experience 

Professional Certifications: Association of International Product Marketing and Management Certification (AIPMM), Certified Product Manager (CPM), Certified Digital Product Manager (CDPM), Agile Certified Product Manager and Product Owner (ACPMPO).

Other knowledge, skills, or abilities: 
•    Strong eCommerce background
•    Ability to lead and collaborate cross-functionally
•    Ability to develop product strategies by understanding key business objectives; diagnosing and mapping requirements; articulating solution risks and barriers; recommending project Experience with modern software development product management practices and agile methodologies.
•    Strong communication and leadership skills
 

Platform Knowledge

Preferred knowledge, skills or abilities

Working Conditions

Physical Requirements

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.