Mgr, Ops Planning & Analysis

Overall Job Summary

This position is responsible for managing a team that supports Store Operations in the areas of reviewing operations related data, financial reporting, and other project management tasks. This position is also responsible for project implementation and communicating with various levels within the company. This position is also responsible for leading and developing a team to drive best in class sales, margin, and customer service performance.

Essential Duties and Responsibilities (Min 5%)

• Manage Analysts while providing oversight and development plans for each member of the team, with a goal of preparing them to be promoted.
• Use analytical skills to identify root causes for business problems and provide business commentary and implement solutions. 
• Responsible for compiling, analyzing, and reporting 50+ reports on a weekly, monthly, and quarterly basis. 
• Create Reports in PowerBI, which will be shared with Senior Leadership.
• Apply advanced techniques using algorithms, statistics, regression, simulation, and programing language (SQL, Python, etc.) to drive improvements with sales, margin, and customer service through advanced descriptive and diagnostic analytics.
• Serve as the subject matter expert for various projects on behalf of the Store Operations Department, including project creation, development, inter-department liaison, or leadership. Be an active participant in the TSC Data Steward Program by consistently representing Store Operations as the DATA Expert; while readily adopting and ensuring the Master Data Governance Program’s mission, processes and procedures as they mature and evolve. 
• Responsible for project implementation as well as communicating with various levels of the company. 
• Oversee timely communication with a focus on 24-hour service level agreement (SLA). Driving the team to hit all communication metrics while always looking for ways to improve the way we service our stores.
• Provide follow through on Operations priorities and process development activities. 
• Occasional auditing tasks.
   

Required Qualifications

Experience: 5+ years related experience in financial and/or data analysis required. Retail or operations experience a plus.

Education: Bachelor’s Degree required.  Any suitable combination of education and experience will be considered.
 

Preferred knowledge, skills or abilities

• Must have advanced SQL, VBA, and MS Excel skills.
• Must also be proficient in MS Word, Outlook, and PowerPoint.
• Knowledge of Kronos for Retail, Business Objects, Alteryx, and general accounting principles a significant plus.
• Strong analytical and communication skills, with a focus on accuracy and timeliness.  
• Deadline driven with demonstrated project management and organization skills.
   

Working Conditions

Physical Requirements

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

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