DC General Manager

Overall Job Summary

This position is responsible for the overall performance of the Distribution Center (DC). This position oversees all Distribution Center processes and activities, and directly manages Internal Control and Audit, the Administrative staff, the Maintenance of the building and all the equipment contained in it including the IT Hardware and functions. 

Essential Duties and Responsibilities (Min 5%)

  • Distribution Center Expenditures and Budget
    • Maintain Capital budgets for replacement of material handling equipment, and execute annual operations budget and approved capital budgets
    • Responsible for processing all payables and tracking expenses to ensure budgets are not exceeded. Provide expense forecasts as needed.
    • Coordinate with Purchasing Manager and Distribution Director on all bids and negotiations for DC purchases.
  • Distribution Center HR, Performance, Communication
    • Communicate with all levels of management and hourly team members on a regular basis, keeping them informed of priorities, schedules, changes and events; and facilitate accomplishment of objectives and a positive work environment.
    • Hire, develop, and motivate the management team.
    • Apply sound communication and motivational techniques; and support programs for supervising, counseling and disciplining subordinates.
    • Partner with the Human Resources team to achieve adequate staffing within the approved operations plan.
    •  Monitor appropriate team member performance appraisals to recommend promotions, wage increases, and terminations.
    • Plan, direct, and execute internal controls to meet prescribed productivity, customer service levels and operational performance goals. Work through Assistant General Manager to achieve all goals.
    • Maintain open communications with the stores and actively solicit feedback on the services provided by the Distribution Center. Act on feedback to constantly improve service.
    • Execute and support the company safety program designed to ensure the safety of all team members within the work place. Coordinate efforts with Risk Management and the Director of Distribution.
  • Facility, Systems, Projects, Loss Prevention
    • Ensure the execution of standardized procedures for operating and managing the physical facilities, equipment, and inventory.
    • Direct the IT function in the DC. Ensure systems are running efficiently through the IT Supervisor, and that all equipment is kept in working order. Communicate issues to Distribution Director.
    • Develop procedures which will properly utilize the facility’s equipment and maintain, same in a good and safe working condition
    • Oversee maintenance records and projects related to building maintenance and fixturing, and act as project manager for DC capital projects
    • Partner with Loss Prevention to ensure the physical security of the DC, assets, and inventory.
    • Coordinate special requests for merchandise with the Store and Merchandising departments.
    • Participate on distribution project teams acting as a co-facilitator, facilitator, or subject matter expert.
  • May serve on cross-functional teams.

Required Qualifications

Experience: Minimum of seven (7) years of DC management in a high-volume operation

Education: Bachelor’s degree preferred or equivalent combination of education and experience

Preferred knowledge, skills or abilities

  • Multi-shift distribution center experience
  • Broad knowledge of Warehouse Management System, Learning Management System, Talent Management System, and ERP (Enterprise Resource Planning) systems.
  • Experience with automated picking systems, conveyors, and other DC technologies necessary to operate current DC’s.
  • Broad range of managerial skills required with particular emphasis on leadership, supervision, motivation, communication and planning.
  • Ability to develop effective relationships, provide leadership, integrate diverse organizations and individuals toward profitability objectives is critical.
  • Ability to lead and develop people with excellent communication skills.
  • Flexibility and willingness to embrace and drive change.
  • Ability and willingness to work alternative shifts as required.


Working Conditions

  • Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift
  • Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation

Physical Requirements

  • Sitting
  • Standing (not walking)
  • Walking
  • Kneeling/Stooping/Bending
  • Lifting 50+ pounds
  • Reaching overhead


This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.



You must apply or refer a friend through our internal portal


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Nearest Major Market: Lincoln