Analyst II, Enterprise Data

Overall Job Summary

This position is responsible for ensuring that business-critical data is accurately entered, maintained and transmitted between internal and external business partners. Data accuracy is essential to ensure a single trusted view of enterprise data that results in an optimal customer experience. This position is responsible for monitoring and managing data requests primarily through business requests, while maintaining required standard processes and timelines. This position is also responsible for maintaining up to date standard operating procedures while providing optimum customer service engagement.

Essential Duties and Responsibilities (Min 5%)

• Manage and backup Analyst I and execute workflows as requested for one or more of the following domains including but not limited to Products (SKUs), Merchandising or Expense Vendors, Location, Vendor Onboarding, or Digital Support.
• Partner with internal operational areas including but not limited to Merchandising, IT, Tax, Legal, Licensing, Ecommerce as well as external vendors to resolve issues and answer Enterprise Data related inquiries. Appropriately escalate issues to ensure resolution.
• Assist with governance and quality assurance of data elements by monitoring systems and reports.
• Propose system and/or process enhancements and participate in testing and building solutions.
• Serve as a subject matter expert consultant to internal and external business partners by providing recommendations to enhance collection, integrity, and strengths of their data sets.
• Enterprise data creation/maintenance within internal systems.
• Collaborate with cross functional areas to define processes, create policies, enhance systems and develop training.
• Provide excellent customer service to internal and external key stakeholders.

Required Qualifications

Experience: 3-5 years of direct or indirect experience working with Enterprise Data processes and systems. Intermediate-level knowledge of SAP, Business Objects, Spotfire, TIBCO, Adobe suite, Digital Asset Mgmt. tools, Python, etc. preferred. Knowledge in reporting, analytics, and problem solving a must.

Education: Bachelor’s degree in Business or data related field from an accredited college or university is preferred.  Any suitable combination of education and experience will be considered.

Preferred knowledge, skills or abilities

• Ability to interpret, perform and respond to data requests, providing excellent service, and work within required Standards
• Ability to analyze pre-defined reports, performing error resolution, and making business decisions
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization and ambiguity exists
• Advanced proficiency in Microsoft Office, particularly Excel & Outlook
• Experience working in an Omni-channel company that has both e-commerce and traditional storefront presence preferred
• Knowledge of enterprise resource planning (ERP) and business reporting tools
• Working knowledge of relational databases
• Working knowledge of basic data table queries/data manipulation
• Ability to identify and resolve process or system gaps
• Ability to document processes and workflows
• Sarbanes-Oxley experience is a plus
• Experience with R, Python, Tableau or Alteryx preferred 

Working Conditions

Physical Requirements

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.