Dir, Ops Planning&Analysis

Overall Job Summary


On-Site:  5 days/weekly 

This Director for Operations Planning & Analysis (Store Operations) is responsible for designing, performing, and coordinating economic and financial forecasting and for the analysis used in business decisions within Store Operations. This position is also responsible for directing the long-range budget planning process and tracking key financial indicators for use in the development of tactical recommendations. This role will also lead workforce and labor planning for both the customer solutions center and stores.  Additionally, this position serves in the lead role for the Customer Loyalty Program and drives program evolution consistent with Tractor Supply Company (TSC) strategy.  

This leader will have 4 direct reports.  

We are looking for a leader with a desire and experience leading transformation in the reporting & analytics space, someone who has experience with bringing efficiency, process improvement and strong partnership with the teams they support and who has a history of bringing insightful analytics to help our Store Operations teams make decisions.

Essential Duties and Responsibilities (Min 5%)

  • Design, perform, report and present insightful business analysis that addresses financial, operational and accounting implications. Pinpoint key drivers and identify short- and long-term action steps that focus on current and future business implications.
  • Provide analytical and strategic support to senior management by leading and preparing business result analysis including actual results vs plan, prior month and year comparison, store and district scorecards and developing recommendations based on forecasts. 
  • Prepare and review the recurring monthly and annual financial reporting package and discuss the results and next steps with senior management. 
  • Design, perform, and present economic and financial research. Analyze internal and external issues related to revenue and expense. 
  • Facilitate and support the annual strategic planning and budgeting process as needed. 
  • Develop a deep understanding of macroeconomic factors and their effect on the industry, the market, supply economics, and TSC value proposition and strategy for customers/vendors.  Design, report and present these analyses.
  • Direct the development, design, maintenance, and financial analysis of the Customer Loyalty Program. Implement proactive changes to the program consistent with TSC philosophy. 

Required Qualifications

Experience: 8+ years of experience in financial planning and analysis, with at least 4 years in a retail environment. 

Education: Bachelor’s degree in Accounting, Finance, or Economics is preferred. Master of Business Administration (MBA) is desired.  Any suitable combination of education and experience will be considered.

Preferred knowledge, skills or abilities

  • Strong leadership, interpersonal, and communication skills to interact with business leaders as well as to effectively manage team members.
  • Strong technical acumen:  PowerBI, Alteryx, Azure, Snowflake, SQL
  • Experience with large enterprise data sets 
  • Knowledge of analytical techniques.
  • Ability to understand financial concepts.
  • Ability to work independently.
  • Ability to manipulate data to drive and expedite project analyses and completion.
  • Ability to develop and enforce policies and procedures.
  • Proficient in Microsoft Office.
  • Strong understanding of the financial aspects of the business and key operational metrics. 

Working Conditions

  • Normal office working conditions


This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.



You must apply or refer a friend through our internal portal


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Nearest Major Market: Nashville