HR Generalist, Store Ops

Overall Job Summary

This position is responsible for partnering with the Regional HR Business Partner – Store Operations to communicate, demonstrate and drive the Mission and Values of the Company by delivering HR support that meets our operational goals and drives performance in their Region.  This position provides a wide range of HR support including onboarding, team member relations, policy interpretation/development/modification, project management, HR consulting, problem-solving and communication.  

Essential Duties and Responsibilities (Min 5%)

  • Maintain strong working relationship with all Store Operations Team Members and Managers and adhere to all TSC policies.
  • Provide guidance and counsel on a variety of issues to Store Operations Team Members and Managers. 
  • Partner with HR Shared Services to respond to and resolve Team Member issues related to payroll and benefits.   
  • Address and resolve sensitive Team Member relations issues. Partner with Regional HR Business Partner on issues severe in nature as appropriate.
  • Facilitate training and development of Store Leadership.
  • Conduct 30 and 90 day check-ins with new Store Leadership.  Identify themes and suggest solutions for improvement in promotion, onboarding and new hire process.   
  • Support the Regional HR Business Partner – Store Operations in the Succession Planning and Talent Review process by providing talent review materials and facilitation support during Quarterly calibration meetings.
  • Support the year-end compensation and adjustment process.
  • Ensure HRIS and LMS processes are processed accurately and on time. 
  • As directed by the Regional HR Business Partner – Store Operations, schedule and facilitate exit interviews, analyze turnover data and recommend solutions for implementation.
  • Maintain and coordinate team member recognition program. 
  • Support the Regional HR Business Partner – Store Operations in the employee engagement survey efforts by analyzing results and working with Store Leadership on implementation of engagement action plans. 
  • Coach and counsel Store Leadership on Team Member engagement activities, performance management and career development.
  • Ad Hoc Projects as assigned by the Regional HR Business Partner – Store Operations.
  • Maintain expert knowledge of federal and state employment laws, reducing legal risks and ensure compliance.  

Required Qualifications

Experience: 5+ years of Human Resources experience preferably in a HR Generalist position.  Excellent communication skills both written and verbal.
Ability to multi-task and problem solve in a fast paced environment.

Education: Bachelors degree in Human Resources, Business or any related field.  Any suitable combination of education and experience will be considered. 

Professional Certifications:  PHR preferred. 

Preferred knowledge, skills or abilities

Working Conditions

  • Hybrid / Flexible working conditions
  • Occasional travel required

Physical Requirements

  • Sitting
  • Standing (not walking)
  • Walking
  • Lifting up to 10 pounds


This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.



You must apply or refer a friend through our internal portal


Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

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We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

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A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

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Nearest Major Market: Nashville