HR Systems - Product Owner

Overall Job Summary

The HR Technology Product Owner is responsible for the roadmap, enhancement backlog, and day-to-day performance of specific HR technology modules within Tractor Supply's people platform ecosystem. This role translates HR strategy and frontline feedback into system functionality that drives adoption, compliance, and improved team member experiences. Product areas include SuccessFactors (EC, Comp, Performance, Learning, Recruiting), Kronos, ADP, and related tools.

The Product Owner partners closely with HR Centers of Excellence (COEs), HR Ops, IT, vendors, and end users to deliver features, resolve issues, and prioritize improvements. This is not a back-office admin role — it's a delivery-focused, user-centered role for someone who wants to own outcomes, not just process.

Essential Duties and Responsibilities (Min 5%)

· Maintain and prioritize the product backlog for your assigned platform(s), including new features, enhancements, fixes, and UX improvements.

· Align the roadmap to HR strategies and pain points by partnering with HR COEs (e.g., Total Rewards, Talent, Field HR) and SSC stakeholders.

· Work with the Sr. Manager of HR Tech Platforms to shape platform-level roadmaps and coordinate sequencing across modules.

· Lead product discovery in partnership with COEs, IT, and configuration partners.

· Translate user needs into clear requirements, user stories, and test cases.

· Validate new features through UAT, feedback loops, and adoption metrics.

· Serve as the point of contact for HR business owners regarding system behavior, upcoming changes, and enhancement prioritization.

· Facilitate feedback sessions, demos, and solutioning workshops with end users and functional leads.

· Balance competing priorities across business units by making transparent trade-offs.

· Own intake and triage for enhancement requests within your module area.

· Ensure design standards, documentation, and testing protocols are followed.

· Partner with IT and vendors on platform upgrades, releases, and break/fix cycles.

· Proactively identify friction points and recommend system or process optimizations.

· Support rollout of changes through training materials, knowledge transfer, and hands-on guidance.

· Monitor user sentiment and adoption rates, iterating as needed.

Required Qualifications

· 5+ years in HR systems, business process design, or product ownership

· Deep functional knowledge of at least one HR domain (e.g., comp, talent, timekeeping, recruiting)

· Hands-on experience with enterprise platforms like SuccessFactors, Kronos, ADP, or similar

· Strong stakeholder communication and requirements translation skills

· Experience managing a backlog, writing user stories, and leading UAT cycles

· Comfortable working in hybrid delivery models with IT, vendors, and offshore teams

· Bachelor’s degree in HR, Business, Information Systems, or related field

Preferred knowledge, skills or abilities

• Technology Stack

  Core Platforms:

  · SAP SuccessFactors (Employee Central, Compensation, Recruiting, Onboarding, Performance & Goals, Career Development Planning, Succession, LMS)

  · UKG Kronos (Workforce Dimensions, Timekeeping)

  · ADP (Payroll Processing & Reporting)

  Support & Enablement Tools:

  · Project Place & ServiceNow (intake, incidents, release tracking)

  · Microsoft Power BI (reporting & dashboard support)

  · Microsoft Excel / SharePoint / Teams (collaboration & intake)

   

   

  Other knowledge, skills, or abilities:

  · Strong business acumen and the ability to translate HR strategies into system capabilities

  · Curiosity and a continuous improvement mindset, with a focus on simplifying complexity

  · High attention to detail and comfort working in regulated or compliance-sensitive environments

  · Ability to navigate matrixed organizations and influence without authority

  · Comfort with ambiguity, shifting priorities, and competing stakeholder needs

  · Basic understanding of data structures, reporting logic, and downstream dependencies

  · Familiarity with agile ways of working (Scrum or Kanban), Jira, or similar tools

  · Strong documentation and communication skills, including executive-level summaries

Working Conditions

Physical Requirements

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.
 

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.