Manager, Talent and Leadership Development (Product and Service)

Overall Job Summary

At Tractor Supply Company, we are passionate about creating a culture people love, working hard, having fun, and making money; this starts with our Team Members! Our team is dedicated to providing meaningful and impactful learning and development experiences drive Team Member, customer, and company growth. You'll gain a tremendous depth of expertise in all aspects of innovative Product and Service learning and development, including creating sustainable value through people culture and change, designing strategies, and improving learning across all Tractor Supply Company stores.

Essential Duties and Responsibilities (Min 5%)

  • Lead the design and implementation of innovative Product and Service learning strategies and solutions, contributing to our pursuit of legendary Customer Service. These programs will play a critical role in attracting, growing and retaining our Team Members as we scale
  • Partner with the HRBP and key stakeholders across TSC to understand Product and Service development needs, and propose on-the-job solutions focused on creating action learning, and in the flow of work development opportunities for Team Members in stores.
  • Develop strong, collaborative relationships with leadership across the organization, HR Business Partners, specialized program managers (like Merchandising and Marketing) to ensure TSC is the best place to grow careers and leaders


7+ years of experience required
Bachelor's degree is preferred
Master's degree is preferred
Any suitable combination of education and experience will be considered.

Preferred knowledge, skills or abilities

  • Retail operations or other customer facing experience preferred.
  • Knowledge of adult learning theory and instructional design required with experience in leading leadership development programs and projects.
  • Develop and organize a wide range of training content based on business need 
  • Demonstrate a strong knowledge and understanding of adult learning theory, organizational development, project management and problem-solving skills.
  • Coordinate multiple activities in an organized and effective manner and to pull resources together to meet deadlines.
  • Effectively facilitate live learning events in multiple settings: classroom, conference call, web conference, etc.
  • Excellent written and verbal communication skills, including the ability to speak effectively to large groups (up to 500 people) and present to key leadership teams.
  • Strong analytical skills to evaluate and report on the effectiveness of training programs.
  • Adept interpersonal and consulting skills and the ability to work as a business partner with all leadership levels within the organization.

Working Conditions

  • Hybrid / Flexible working conditions

Physical Requirements

  • Sitting
  • Standing (not walking)
  • Walking
  • Driving a vehicle
  • Reaching overhead
  • Lifting up to 20 pounds


This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.



You must apply or refer a friend through our internal portal


Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

Learn More


We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

Learn More


A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

Learn More

Nearest Major Market: Nashville