Omni Channel Intern
Overall Job Summary
Tractor Supply Co. is seeking a proactive Omni Channel Summer Intern to join our team for a 12-week paid internship in the Nashville/Brentwood, TN area. This internship presents a unique opportunity to gain hands-on experience in the field of Omni Channel operations and contribute to the success of our multi-channel retail strategy.
- Competitive compensation.
- Exposure to a leading retail brand and Omni Channel operations.
- Mentorship and guidance from experienced professionals.
- Networking opportunities.
- Potential for future career opportunities within Tractor Supply Co.
Essential Duties and Responsibilities (Min 5%)
- Omni Channel Strategy: Assist in the development and implementation of Omni Channel strategies to enhance the customer experience and drive sales across channels (in-store, online, mobile, etc.).
- Order Fulfillment: Support the coordination of order fulfillment processes, ensuring timely and accurate delivery of customer orders.
- Inventory Management: Assist in managing inventory across various channels, optimizing stock levels, and minimizing out-of-stock situations.
- Customer Engagement: Collaborate with the Omni Channel team to develop and execute customer engagement initiatives, including loyalty programs and personalized marketing efforts.
- Data Analysis: Utilize data analytics tools to extract insights into customer behavior, sales trends, and inventory performance.
- E-commerce Support: Work closely with the e-commerce team to enhance the online shopping experience, troubleshoot customer issues, and improve website functionality.
- Cross-functional collaboration: Collaborate with various departments, including marketing, merchandising, and IT, to support Omni Channel initiatives
Required Qualifications
- Currently enrolled in a bachelor's or master's degree program in Business, Retail Management, Supply Chain, or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Proficiency in Microsoft Office suite, especially Excel.
- Enthusiasm for Omni Channel operations and the retail industry.
- Ability to work independently and adapt in a fast-paced environment.
Preferred knowledge, skills or abilities
- Strong problem-solving, communication, and organizational skills.
- Ability to work independently.
- Customer-orientation
- Detail-oriented approach to work
- Proficient in Microsoft Office, including Access and Excel.
Working Conditions
- Hybrid / Flexible working conditions
Physical Requirements
- Sitting
- Standing (not walking)
- Walking
- Lifting up to 10 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Nearest Major Market: Nashville