Specialist, Store Services

Overall Job Summary

This position is responsible for the management of national and test store service programs that provide service to Tractor Supply Company stores.  This position is also responsible for revenue generating services/programs that are being tested, rolled out or active in any Tractor Supply store.  

Essential Duties and Responsibilities (Min 5%)

• Work with vendors implementing measures to continually reduce operating costs and increase service efficiencies; champion continuous process improvement; grow revenue generating program. 
• Monitor service reporting, analyses, and measure of success. 
• Review program status, initiatives, operations, and expenses. 
• Develop and implement new store service programs, test programs, and projects. (Example: Home Delivery, Bulk Propane, PetVet Clinics)
• Process additional/escalated service requests, approve invoices, manage P&L. 
• Perform line reviews (RFPs) as contracts expire. 
• Partner with the Purchasing Development. 
• Manage new store set-up and store relocation for these programs; serve as program liaison to all stores. 
• Coordinate and help develop fiscal year operating budget. 
   

Required Qualifications

Experience: 2 years’ experience in operations, project management, and retail industry preferred. 

Education: Bachelor’s degree from an accredited college or university.  Any suitable combination of education and experience will be considered.  
 

Preferred knowledge, skills or abilities

• Capable of representing Tractor Supply Company to all third party vendors and soliciting organizations required. 
• Proficient in Microsoft Office software including Word and Excel required. 
• Effectively negotiate contracts and service level agreements. 
• Ability to travel periodically. 
   

Working Conditions

Physical Requirements

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
 
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
 
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