Sr. Program Manager - IT

Overall Job Summary

This position is responsible for the initiation, budgeting, operational planning, execution and overall leadership of multifaceted programs. Programs will typically consist of a set of closely related projects or associated activities that span multiple functional and technology areas. The program manager ensures that cross-project work efforts, dependencies and objectives remain achievable from a business standpoint so benefits are realized.  They will oversee fiscal, operational, administrative, and human resource management of the program. The Program Manager serves as principal point of representation, communication, financial reporting, and liaison with program executives. The program manager will generally have 2-3 direct report project managers and will provide day-to-day technical/professional guidance and leadership as appropriate to the area of expertise.    

Essential Duties and Responsibilities (Min 5%)

⦁    Direct and lead the delivery of complex programs which will include multiple dependent projects across functional areas and technology platforms.  This includes leading the creation of the business case, program roadmaps, managing program governance structure, insuring integrated scope, schedule, budget, quality, and overseeing work of multiple project teams. (30%)
⦁    Identify, track and manage program level risks and issues. Serve as escalation point to resolve program issues, remove roadblocks, formulate contingency plans and communicate status to programs executive leadership team. (15%)
⦁    Functions as central point of program communication and status for program team members, stakeholders, management and executives.  Communications are professional, timely, clear and present the correct level of information based on audience. (10%)
⦁    Directs the application of various technical disciplines such as process improvement, data analysis, architectural review, quality assurance and facilitation. Provides objective advice, expertise and leadership support to program team members with the aim of creating value, driving program work, and delivering to business expectations. (15%)
⦁    Leads the assessment of potential new projects within the program area, supports the analysis of the business opportunity, defines the delivery approach, builds resource estimates and schedules, creates program artifacts and works with the Business or Functional IT leaders to gain agreement on project scope and approach. Influences and leads large-scale change initiatives (10%)
⦁    Selects, trains, coaches, develops and appraises performance of direct report Project Managers. (10%)
⦁    Accountable for adherence to established PMO delivery standards and industry best practices to insure successful project delivery leads to the overall program goals being achieved. (10%)     


10+ years of experience is required
Bachelor's degree is preferred
Master's degree is preferred
Any suitable combination of education and experience will be considered.

High Demand IT Specialized Skills

Platform Knowledge

Preferred knowledge, skills or abilities

  • Project Management Professional (PMP) designation desired.
  • Six Sigma training desired.
  • Advanced skills using MS office suite, MS Project and Visio.
  • Ability to effectively operate with high energy, enthusiasm and flexibility in a fast-paced, growing business.
  • Demonstrated strong business acumen to complement strong tactical program execution abilities.

Working Conditions

  • Normal office working conditions
  • Must be able to work some nights and weekends

Physical Requirements

  • Sitting
  • Standing (not walking)
  • Walking
  • Kneeling/Stooping/Bending
  • Driving a vehicle
  • Lifting up to 10 pounds


This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.


You must apply or refer a friend through our internal portal


Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

Learn More


We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

Learn More


A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

Learn More

Nearest Major Market: Nashville