DC Supervisor
Overall Job Summary
This position is responsible for leading and developing a team of hourly team members. This position is also responsible for establishing daily production goals and will monitor stands to improve performance within their assigned department.
SHIFT: 10B Tuesday-Friday 4:30PM-2:30AM
Essential Duties and Responsibilities (Min 5%)
- Provide visible leadership and drive a motivated, positive, productive workforce to ensure safety and quality standards are met.
- Establish daily production goals and monitor intraday performance to achieve these goals.
- Participate in root cause analysis to identify problems and seeking out opportunities for continuous improvement.
- Identify, coach and develop team members through training, performance reviews, coaching, support and delegation as appropriate for their development level.
- Observe Team Member activities and work methods, to recommend areas of opportunity.
- Daily, weekly, and monthly preparation and planning to identify and prioritize action steps, set timelines, identify and allocate resources necessary to accomplish departmental objectives.
- Communicate policies to team members and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
- Coordinate and monitor production standards, and develop programs to improve operational throughout.
- Assist in training team members on distribution processes and equipment.
- May lead or serve on cross-functional teams to develop network best practices focused on process improvement and leadership development
Required Qualifications
Experience: Minimum of three (3) years in a multi-shift distribution center experience
Education: Some college is preferred. Combination of education and experience will be considered.
Preferred knowledge, skills or abilities
- Lead, manage, and develop a team of 15 to 60 TSC team members.
- Ability to lead and develop people utilizing excellent communication skills
- Ability to build relationships at various levels and influence decisions.
- Working knowledge of logistics processes and methods to include flow, cost efficiencies, MHE equipment, safety and quality.
- Analytical skills to include problem identification and resolution.
- Working knowledge of a Windows based computer environment with the ability to develop and communicate reporting.
- Working knowledge of warehouse management systems (WMS) and labor management systems.
- Flexibility and willingness to change direction and focus as business needs dictate
- Ability to work any shift and or department as required.
- Work additional hours and or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.
Working Conditions
- Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift
- Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation
Physical Requirements
- It is essential that you have the physical and mental stamina and ability to move throughout the distribution center and outdoor areas quickly and safely.
- It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
- Ability to move and transfer merchandise, weighing up to 50-75 pounds, throughout the distribution center.
- Ability to frequently lift or reach merchandise overhead.
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders for up to 12 hours.
- Ability to move throughout the distribution center for an entire shift.
- Ability to safely access all areas of the distribution center, including stairs and all levels/floors.
- Ability to operate and use all equipment necessary (e.g. dolly, hand truck, MHE, battery changer, computer or equivalent, etc.).
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (e.g. pallet jack, forklift, etc.)
- Ability to read, write, and count accurately to complete all documentation.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
- Ability to process information / handle merchandise in a safe manner, according to distribution center and OSHA safety rules and regulations.
- Ability to successfully complete all required training and certification.
- Ability to drive or operate a vehicle for business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Nearest Major Market: Hagerstown