District Manager

Overall Job Summary

This position is responsible for direction and oversight of all operational and financial aspects of a district of 10-15 stores.

Essential Duties and Responsibilities (Min 5%)

1.    Drive Sales and Profits:
    •    Challenging Store Teams to drive top line sales, margin, and deliver district metrics.
    •    Partner with SSC and Store Managers to develop solutions for business related issues and opportunities.
    •    Verify the execution of merchandising initiatives.
    •    Ensure effective expense control, labor spend, and Profit/Loss management.
    •    Protect company assets and help stores reduce shrink by adhering to loss prevention standards.
2.    Build the team:
    •    Recruit and hire Store Managers.
    •    Support store level hiring/staffing decisions and retention.
    •    Verify and participate in training, development, and coaching. 
    •    Build and maintain an effective succession plan for the district.
    •    Write and deliver Store Manager performance reviews and counseling.  Also provide input on performance reviews for store Team Members.  
    •    Maintain a safe and productive work environment.
3.    Lead execution of company standards:
    •    Evaluate and grade store presentation standards and processes.
    •    Protect the brand-identify building maintenance issues, both structural and aesthetic including safety concerns.
    •    Ensure compliance to inventory management and freight movement processes.
    •    Validate pricing accuracy, conveyance, and promotional activities.
    •    Verify Loss Prevention and procedural audit compliance.
    •    Support continuous improvement activities throughout the organization.
 
4.    Goal setting and promoting customer loyalty:
    •    GURA
        i.    Greet the Customer
        ii.    Uncover the Customers’ needs
        iii.    Recommend products
        iv.    Ask for the Sale
    •    Handle and resolve customer complaints/issue, assure customer leaves store having had a positive shopping experience.
    •    Analyze reporting to identify and overcome customer satisfaction opportunities.
    •    Observe and coach customer engagement.
 

Qualifications

High Demand IT Specialized Skills

Platform Knowledge

Preferred knowledge, skills or abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Profit/Loss, scheduling, shrink control, and payroll management, staffing, hiring, supervision and counseling experience preferred.
• Proficiency in Microsoft Windows and Office products.
• Work varied hours, days, night and weekends as business dictates.
• Must have a valid driver’s license.

Working Conditions

Physical Requirements

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.