DC Operations Manager
Overall Job Summary
This position is responsible for managing all personnel and DC operations during a single shift. They will be responsible for leading, developing, and engaging with their team to achieve positive shift and building results.
Essential Duties and Responsibilities (Min 5%)
- Direct the functions and personnel of a shift or function to achieve desired results per the daily operations plan.
- Serve as a key contributor to the business by developing, implementing and sustaining best practices.
- Act as the primary information source for the Supervisor team and provide visible leadership and drive a motivated, positive, productive workforce ensuring safety and quality standards are met.
- Lead team of Supervisors in continuous improvement processes by focusing / root cause analysis and development of counter measures to drive key performance indicators.
- Apply sound communication and motivational techniques in supervising, counseling, and disciplining subordinates.
- Develop and implement strategies aligned with achieving positive building results by prioritizing action steps, setting timelines, identifying and allocating resources necessary to accomplish building objectives.
- Assist in the recruitment efforts of all DC personnel.
- Drive workflow in the DC to ensure objectives are met in an efficient manner.
- Partner with HR and DC Leadership to assist with the development of policies and procedures for Supervisors and team members by maintaining compliance, consistency, and taking corrective action when needed.
- Lead cross-functional teams as necessary to develop network best practices focused on process improvement and leadership development
Required Qualifications
Experience: Minimum of five (5) years of operations management experience preferred
Education: Bachelor’s degree in Business Management or similar field preferred. Any suitable combination of education and experience will be considered.
Preferred knowledge, skills or abilities
- Lead large scale process improvements through Lean process, Kaizen, and Six Sigma.
- Collaborate with GM / AGM / OMs to meet budget / P& L goals.
- Functional knowledge of logistics processes and methods to include flow, cost efficiencies, MHE equipment, safety and quality.
- Analytical skills to include problem identification and resolution.
- Working knowledge of a Windows based computer environment with the ability to develop and communicate reporting.
- Working knowledge of warehouse management systems (WMS), labor management systems, automated pick systems and material handling and sortation.
- Flexibility and willingness to change direction and focus as business needs.
- Ability to work any shift and or assigned OM jobs as required.
- Work additional hours and or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.
- Proficiency in Microsoft Office Products.
Working Conditions
- Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift
- Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation
Physical Requirements
- Sitting
- Walking
- Kneeling/Stooping/Bending
- Standing (not walking)
- Lifting up to 10 pounds
- Lifting up to 20 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Nearest Major Market: Waco