DC Operations Manager

Overall Job Summary

This position is responsible for managing all personnel and DC operations during a single shift. They will be responsible for leading, developing, and engaging with their team to achieve positive shift and building results.  

Essential Duties and Responsibilities (Min 5%)

  • Direct the functions and personnel of a shift or function to achieve desired results per the daily operations plan.
  • Serve as a key contributor to the business by developing, implementing and sustaining best practices.
  • Act as the primary information source for the Supervisor team and provide visible leadership and drive a motivated, positive, productive workforce ensuring safety and quality standards are met.
  • Lead team of Supervisors in continuous improvement processes by focusing / root cause analysis and development of counter measures to drive key performance indicators.
  • Apply sound communication and motivational techniques in supervising, counseling, and disciplining subordinates.
  • Develop and implement strategies aligned with achieving positive building results by prioritizing action steps, setting timelines, identifying and allocating resources necessary to accomplish building objectives.
  • Assist in the recruitment efforts of all DC personnel.
  • Drive workflow in the DC to ensure objectives are met in an efficient manner.
  • Partner with HR and DC Leadership to assist with the development of policies and procedures for Supervisors and team members by maintaining compliance, consistency, and taking corrective action when needed.
  • Lead cross-functional teams as necessary to develop network best practices focused on process improvement and leadership development

Required Qualifications

Experience: Minimum of five (5) years of operations management experience preferred

Education: Bachelor’s degree in Business Management or similar field preferred.  Any suitable combination of education and experience will be considered.

Preferred knowledge, skills or abilities

  • Lead large scale process improvements through Lean process, Kaizen, and Six Sigma.
  • Collaborate with GM / AGM / OMs to meet budget / P& L goals.
  • Functional knowledge of logistics processes and methods to include flow, cost efficiencies, MHE equipment, safety and quality.
  • Analytical skills to include problem identification and resolution.
  • Working knowledge of a Windows based computer environment with the ability to develop and communicate reporting.
  • Working knowledge of warehouse management systems (WMS), labor management systems, automated pick systems and material handling and sortation.
  • Flexibility and willingness to change direction and focus as business needs.
  • Ability to work any shift and or assigned OM jobs as required.
  • Work additional hours and or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.  
  • Proficiency in Microsoft Office Products.

Working Conditions

  • Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift
  • Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation

Physical Requirements

  • Sitting
  • Walking
  • Kneeling/Stooping/Bending
  • Standing (not walking)
  • Lifting up to 10 pounds
  • Lifting up to 20 pounds


This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.


You must apply or refer a friend through our internal portal


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We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

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A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

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Nearest Major Market: Waco